Introduction
With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.
Collection of personal information
We collect the following information:
- Name
- First name
- Address
- Postal code
- email address
- Telephone/fax number
- Credit Card Number
The personal information we collect is collected through forms and the interactivity established between you and our website. We also use, as described in the following section, cookies and/or log files to gather information.
Forms and interactivity
Your personal information is collected using the following forms:
- Website Registration Form
- Order form
- Survey
- Competition
We use the information thus collected for the following purposes:
- Order tracking
- Information / Promotional offers
- Statistics
- Contact
We use the information thus collected for the following purposes:
- Comments
- Correspondence
- Information or for promotional offers
Log files and cookies
We collect certain information through log files and cookies. This mainly concerns the following information:
- IP adress
- Operating system
- Pages visited and queries
- Connection time and day
These files are used for the following purposes:
- Improved customer service
- Personalization of customer profiles
- Order tracking
- Statistics
Right of opposition and withdrawal
We are committed to offering you a right of opposition and withdrawal regarding your personal information.
The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned in this policy during collection.
The right of withdrawal is understood as being the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.
To exercise these rights, contact us by post or email.
Access
We undertake to recognize a right of access and rectification to data subjects wishing to consult, modify or even delete information concerning them. To exercise this right, contact us by post or email.
Security
The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- Secure Sockets Layer (SSL) protocol
- Computer backup
- Login password
- Firewalls
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.