To open an account on the Boutique Florin website, simply complete the form on the “MY ACCOUNT” page. This page is accessible from the “BONHOMME” icon at the top right of the page or at the bottom of the page in the “CUSTOMER AREA” category.
Go to the My Account page and log in. Once you are logged in, go to the My Profile section and modify your personal information.
Yes. All information relating to your order and online payment by credit card is protected. The entire transaction takes place on a secure server (SSL) and your credit card number is encrypted. Boutique Florin uses the Paypal solution to process payments. You can therefore buy online in complete safety.
During your purchasing process, you will be clearly informed of the costs related to the delivery of your products. Any order (on the Florin WEB site) before tax whose value is equal to or greater than 75.00 $ will be shipped free of charge. Please allow 4 to 10 business days for delivery time.
When your package is shipped, you will be able to follow its delivery by going to the summary of your order in the “My account” page. A tracking number provided by the carrier will appear there. You can then locate your package from this link: https://www.canadapost-postescanada.ca/track-reperage/fr#/accueil
In the event of a problem on the site Shop Florin, customer service will be happy to help you. You can contact our customer service by email at info@boutiqueflorin.com or by phone at 418 878-3368.