Free shipping on purchases of $50 or more | Note : Canada Post delivery times may be longer (Covid-19)

How to create an account on the Boutique Florin website?

To open an account on the Boutique Florin website, simply complete the form on the My Account page. This page is accessible from the “PROFILE ICON” at the right top of the page or at the bottom of the page in the “CUSTOMER AREA” category.


I already have an account at Boutique Florin, how can I modify my personal information?

Go to the My Account page and log in. Once you are identified, go to the My Profile section and modify your personal information.


Can I pay for my order securely on Boutique Florin website?

Yes. All information relating to your order and online payment by credit card are protected. The entire transaction takes place on a secure server (SSL) and your credit card number is encrypted. Boutique Florin uses the Paypal solution to process payments. So you can buy safely online.


What are the costs and delivery times?

During your purchase process, you will be clearly informed of the costs related to the delivery of your products. All pre-tax orders whose value is equal to or greater than $ 50.00 will be shipped free of charge. Please allow 4-7 business days for delivery.


How to know where my package is?

When your parcel is shipped, you are able to follow it by going in the summary of your order in the page “My account”. A tracking number provided by the carrier will be included.


If I have a problem on Boutique Florin website, who should I contact?

In the event of a problem on Boutique Florin website, customer service will be happy to help you. You can contact our customer service by email at info@boutiqueflorin.com or by phone at 418 878-3368.

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